Help & contact
How can we help?
Almudaraj1 help center — quick answers and a contact form.
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Attendance issue
Points issue
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Frequently asked questions
What is Almudaraj1?
Almudaraj1 is designed to manage members, events, and attendance within the Al Ahli community, with location-based self check-in.
Is the app for all clubs?
No. Current use is scoped to Almudaraj1 within the Al Ahli community, not a general platform for multiple clubs.
How do attendance points work?
Some events may grant points based on their settings. Points are calculated from approved attendance and completion percentage, with possible absence deductions. Points are not money and have no cash value.
How does attendance recording work?
Members self check-in when within the event geofence. Opening the app alone does not record attendance.
Does attendance rely on barcodes?
The primary method is location-based self check-in. Administrative tools may exist for exceptional cases without barcodes being the primary method.
When will the app be available?
The app is currently in testing. Launch timing will be announced when ready.
How do I contact support?
Use the Send us a message form on this page or email us at the approved address.
Send us a message
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